Grapevine supports a number of local business and schools with both an on-site service and via remote support. In the first instance our engineer will visit your workplace and fully assess your current IT status. From this thorough understanding of your current situation we are then able to offer advice and support as required on an ongoing basis. Our personal approach ensures a truly bespoke support package tailored to suit your business needs.
Grapevine can provide the following business support:-
Networking solutions – wired and wireless – to include the provision of network points and cable laying
Provision of all IT equipment and accessories
Bespoke built computers
Notebooks, netbooks and tablets
Pc repairs and upgrades
Software provision and installation
Printer provision and installation
Antivirus provision and installation
Smart board provision and installation
Domain name and email account registration
Back up configuration
Emergency call out
On site support
Collect and Return service
Toner and ink cartridges at very competitive prices
Grapevine Total Care
Grapevine offers a small business maintenance package starting at just £100 plus VAT per month. The package includes:
Support for 1 server and 4 computers and associated devices
Scheduled routine maintenance of each computer
Monitoring of back up devices
Monitoring of anti-virus software
On-site support within 48 hours (9am – 5pm Monday to Friday)
Same day remote access (9am – 5pm Monday to Friday)
Telephone support (9am – 5pm Monday to Friday)
Priority PC repair service
Management of hardware warranties
Customised packages are available on request. Please note that all repairs / hardware / software will be charged as extra.
Sign up before end of September 2013 for free Office 365 migration service worth £200 + VAT
Office 365 subscription required.
Migration Service includes call-out charges and labour.